Fast Track Lessons – Privacy Policy

Fast Track Lessons is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and safeguard your data when you enquire about or purchase a driving tuition course with us.

Fast Track Lessons complies with all applicable data protection laws, including the Data Protection Act and UK GDPR. We are registered with the Information Commissioner’s Office (ICO).

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1. Information We Collect

We may collect personal data when you contact us, submit an enquiry, or enrol in a driving course. This may include:

• Full name
• Contact number and email address
• Home address
• Date of birth
• Provisional driving licence number
• Theory test pass number
• Payment and transaction details
• Any additional information required to arrange your driving course

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2. How We Use Your Information

We use your personal data for the following purposes:

Course Administration

• To process your booking
• To allocate you to a suitable driving instructor
• To arrange lessons, tests, and course schedules
• To communicate with you regarding your course

Customer Support & Service

• To respond to enquiries
• To provide updates or important information about your course

Marketing (With Consent)

• If you provide marketing consent, we may contact you with offers, updates, or promotions related to our services
• You may withdraw consent at any time by using the opt‑out link in our messages

Enquiries Without Purchase

• If you submit an enquiry but do not purchase a course, we may contact you for up to 10 working days to offer assistance, unless you opt out

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3. Sharing Your Information

We only share your personal data when necessary to deliver our services:

• Your allocated driving instructor will receive the information required to provide your lessons
• We do not sell or share your data with third parties for marketing purposes
• We will only share your information externally if required by law or with your explicit consent

If you agree to have a “pass photo” taken after completing your test, you consent to Fast Track Lessons using the image on our website or social media channels.

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4. Data Security

We take data security seriously and use modern, secure technologies to protect your information from loss, misuse, or unauthorised access.

Only authorised staff and instructors have access to your personal data, and only for legitimate business purposes.

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5. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies do not collect personal information. You may adjust your cookie settings in your browser at any time.

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6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (where legally permitted)
• Withdraw marketing consent at any time

To exercise your rights, contact us at:

support@fasttracklessons.co.uk

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7. Call Recording

For training, monitoring, and quality assurance, some calls may be recorded. Recordings may be reviewed internally to improve our customer service.

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8. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

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9. Updates to This Policy

Fast Track Lessons may update this privacy policy periodically. Any changes will be posted on our website. If you have questions about this policy, please contact us at:

support@fasttracklessons.co.uk.